Information Technology (IT) Support Technician

ResponsibilitiesTasksWrite, modify, integrate and test software codeMaintain existing computer programs by making modifications as requiredCommunicate technical problems, processes and solutionsPrepare reports, manuals and other documentation on the status, operation and maintenance of softwareAssist in the collection and documentation of user's requirementsAssist in the development of logical and physical specificationsResearch and evaluate a variety of software productsWrite, modify, integrate and test software code for e-commerce and other Internet applicationsManage incidentsJavaScript Object Notation (JSON)Robotic process automationExperience and specializationArea of specializationDevelopment of computer applicationsDevelopmentBusiness process managementUser experience designAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationOrganizedTeam player

Job Duties:Document technical requirements to ensure that products, processes and solutions meet business requirementsPrepare cost-benefit and return-on-investment analyses to support system implementationDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security risks to data, software and hardwareDevelop policies, procedures and contingency plans to minimize the effects of security breachesDevelop and implement policies and procedures throughout the software development life cycleConduct reviews to assess quality assurance practices, software products and information systemsOperate automatic or other testing equipment to ensure product qualityConsult with clients after sale to provide ongoing supportExecute and document results of software application tests and information and telecommunication systems testsRequirements:Minimum 2 years experienceHighschool Diploma.Time management, organization skill, teamwork skill.Focus on and pay attention to detail.Work under pressure.Benefit: Competitive wage at $34.5 per hour.Opportunities for career growth and advancement.Stable, employment full-time 40 hours a week.Overtime will be paid at 1.5 times the regular after 8 hours/day and 40 hours/week.Vacation pay will be paid at 4% of basic wage.

TaskConsult with clients to develop and document Website requirementsDesign and integrate website related codeDetermine hardware and software requirements to achieve optimal server performanceDevelop website architectureWrite, modify and test website related codeWrite, modify, integrate and test software codeMaintain existing computer programs by making modifications as requiredPrepare mock-ups and storyboardsCommunicate technical problems, processes and solutionsPrepare reports, manuals and other documentation on the status, operation and maintenance of softwareSource, select and organize information for inclusion and design the appearance, layout and flow of the WebsiteAssist in the collection and documentation of user's requirementsCreate and optimize content for Website using a variety of graphics, database, animation and other softwareAssist in the development of logical and physical specificationsResearch and evaluate a variety of interactive media software productsLead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivityResearch and evaluate a variety of software productsConduct tests and perform security and quality controlsProgram special effects software for film and video applicationsWrite, modify, integrate and test software code for e-commerce and other Internet applicationsJavaScript Object Notation (JSON)Manage incidentsRespond to requests for help and information from Website visitors and Website designersMaintain and manage digital databaseCreate user manuals