Job Description

Location: 21-80 Bass Pro Mills Drive, Concord, Ontario, L4K 5W9

Position: Switch Network Installer

NOC #: 72205

Work hours: 35 hours a week

Salary: $35.00 per hour

Benefits: 5 days paid personal days or sick leave

Job descriptions:

The Switch Network Installer’s primary duty is installing, rearranging, or removing switching. The Switch Network Installer also includes tasks such as monitoring the distribution, routing, dialing, and switching equipment utilized in the facility, providing any technical support required for ground-level installation of communication wiring or communication equipment.

Job duties:

• Assist in the arrangement, removal, and installation of telephone equipment and associated hardware.
• Repair and replace faulty equipment such as broken wire, malfunctioning telephones, and other issues.
• Trace transmissions faults using the assistance of test installed telephone systems.
• Fix analog, digital, and electromechanical trunking circuits and systems at various switching centers and facilities.
• Assess and examine circuits, equipment, and trunking systems.
• Evaluate repair switching systems, software, network, associated equipment, and test results.
• Organize service tests on customer equipment and lines.
• Be in charge of computerized testing systems.
• Determine the cause and location of service trouble and notify appropriate personnel to handle repairs.
• Support circuits, systems, and test lines using technical support.
• Clear cable faults and verify records.
• Detect and replace faulty equipment as needed.
• Test and inspect the operation of telecommunications equipment.
• Upgrade and update the operating systems and software to access the internet

Qualifications and Requirements:

-            College diploma in computer networking, telecommunications, or electronics or equivalent experience.

-            Minimum of 2 years relevant work experience including Avaya Session Border Controller experience, Avaya Communication Manager experience and Hosted Phone systems experience.

-            Knowledge of different network systems.

-            Excellent attention-to-detail and steady hand and eye coordination.

-            Able to follow the manufacturer’s instructions.

-            Troubleshooting skills.

-            Effective communication skills in English.

-            Possession of Avaya Certifications are asset.

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