Work setting

• Consulting firm
• Business services

Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Train other workers
• Determine and establish office procedures and routines
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews
• Supervise office and volunteer staff
• Plan, organize, direct, control and evaluate daily operations
• Assign, co-ordinate and review projects and programs

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Electronic scheduler
• MS Project
• MS Access
• Adobe Acrobat Reader
• Electronic mail

Technical terminology

• Business

Area of work experience

• Immigration

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Statistics
• Invoices

Additional information

Security and safety

• Basic security clearance
• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Team player
• Reliability
• Time management

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits