Retail Store Supervisor

TasksSupervise staff (apprentices, stages hands, design team, etc.)Assign sales workers to dutiesHire and train or arrange for training of staffAuthorize payments by chequeAuthorize return of merchandiseSell merchandisePrepare reports on sales volumes, merchandising and personnel mattersResolve issues that may arise, including customer requests, complaints and supply shortagesOrganize and maintain inventorySupervise and co-ordinate activities of workersManage cashConduct performance reviewsSupervise office and volunteer staffSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailCombination of sitting, standing, walkingBending, crouching, kneeling

ResponsibilitiesTasksSupervise staff (apprentices, stages hands, design team, etc.)Assign sales workers to dutiesHire and train or arrange for training of staffAuthorize payments by chequeDesign settings, scenic environments, costumes and lightingEstablish work schedulesSell merchandiseSupervise and co-ordinate activities of workersManage cashConduct performance reviewsSupervision3-4 peopleExperience and specializationComputer and technology knowledgeMS OutlookAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesHandling heavy loadsManual dexterityAttention to detailCombination of sitting, standing, walking

Location:      654 College Street, Toronto, Ontario, M6G 1B8 Description: As a Retail Store Supervisor at Movin’ Electric Vehicles, you are empowered to create and lead a dynamic, successful, and enthusiastic retail bike shop team. As Retail Store Supervisor, you are a key member of the operational team that reports directly to the General Manager. Duties and Responsibilities: ·        Assist the General Manager with daily store operations in compliance with established procedures. ·        Maximize store sales and achieve sales goals. ·        Supervise and provide guidance to sales staff and cashiers. ·        Ensure all staff have the knowledge, skills, and motivation to reach goals. ·        Optimize sales through prompt and excellent customer service. ·        Respond to customer concerns and resolve any issues or complaints in a professional manner. ·        Maintain an efficient and effective inventory by utilizing the inventory tracking systems. ·        Train new sales staff and cashier. ·        Assess the needs of customers, educate them about products and services. ·        Implement best practices to increase sales and profitability. ·        Monitor work attendance, punctuality and the quality of services employees provide. ·        Collaborate and contribute with marketing team to execute store events that produce impactful sales results as well as increased community involvement. ·        Ensure compliance with health and safety regulations and oversee store security. ·        Ensure smooth operation of computer systems and equipment and arranging for maintenance and repair work if necessary.  Key Competencies: ·        Minimum 2+ years of supervisory experience. ·        Minimum 2+ years working in a sales-focused environment. ·        In-depth knowledge of product and consumer trends, and marketing strategies. ·        Customer-focused approach with excellent problem-solving abilities. ·        Demonstrated experience in visual merchandising. ·        Exceptional interpersonal skills in dealing with employees and customers. ·        Effective verbal and written communication skills. ·        College graduated or equivalent. Additional Requirements: ·        Standing for extended periods up to an entire work shift. ·        Bend, lift, open and move products and fixtures up to 75 pounds. Work hours:  35 to 40 hours a week. Salary:  $30.00 to 35.00 per hour Benefits: ·        Staff discount on merchandise. ·        10 days paid personal days. ·        Group insurance including dental insurance, drug insurance.