Technical Support Supervisor

Jobs in Edmonton, Alberta From Caliph Digital Ltd.
Posted on Refugee Job Portal
Full Time   $32.21 /Per Hour   Edmonton
Expired

  Job Description

Title: Technical Support Supervisor

 

Employer: Caliph Digital Ltd.

Address: 10329 61 Avenue NW suite 1, Edmonton, AB T6H 1K9

 

Wages: $ 32.21/ hour

 

Vacancies: 2 vacancies

 

Joining: As soon as possible

 

Employment type: Permanent employment, Full time

35 to 40 hours /week

 

Employment conditions: Day, Morning

 

Overview

Languages

English

Education

·       College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Work setting

·       Private company, corporation or industry

Responsibilities

Tasks

·       Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

·       Consult user guides, technical manuals and other documents to research and implement solutions

·       Provide advice and training to users in response to identified difficulties

·       Collect, organize and maintain a problems and solutions log for use by other technical support analysts

·       Participate in the redesign of applications and other software

·       Supervise other technical support workers in this group

·       Provide business systems, network and Internet support to users in response to identified difficulties

·       Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

·       Perform Web-server backup and recovery operations

·       Provide customer service

·       Manage incidents

Supervision

·       No supervision responsibility

Experience and specialization

Computer and technology knowledge

·       Linux

·       HTML editing software

·       Salesforce

·       JavaScript

·       MS Office

·       PHP

Benefits

Other benefits

·       Free parking available

·       Parking available

 

Employment groups

 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Youth

 

How to apply

By email

caliphdigitaljobsedm@gmail.com

The employer accepts applications from:

·       Canadian citizens and permanent residents of Canada.

·       Other candidates with or without a valid Canadian work permit.

 

 

 

 

Technical Support Supervisor
Jobs in Edmonton, Alberta From Caliph Digital Ltd.
Posted on Refugee Job Portal

Job Position Information

Job Vacancy:
2
Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience:

2 years

Location:

Edmonton

Job Type:

Full Time

Salary:

$32.21 /Per Hour

Language:

English

Date Posted:

2025-07-08

Reference No.

RJ4263257

Job Expiry Date:

2025-07-28

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Job Position Information

Job Vacancy:
  2
Education:

  College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience:

  2 years

Location:

  Edmonton

Job Type:

 Full Time

Salary:

 $32.21 /Per Hour

Language:

 English

Date Posted:

 2025-07-08

Reference No.:

 RJ4263257

Job Expiry Date:

  2025-07-28