User Support Technician

We offer solutions for businesses to drive commerce growth in a variety of industries ranging from Retail, e-Commerce, Hotel, Food & Beverage, Transportation, and Entertainment to Education.Front-End Web DeveloperJob Type:· Full-time, permanentJob Description1. Write client-side code to create super-fast, easy-to-use, web-based applications which include website for both desktop and mobile browsers, and hybrid in-app pages.2. Optimize web applications to maximize speed and scale.3. Build libraries and frameworks that support complex web applications, speedup development efficiency and improve code quality.4. Collaborate with UX/UI designers and team members to provide and support new features/existing features optimization to our Web applications5. Develop and maintain plugins to support various of platform with our services6. Diagnose and solve problems quickly and effectively as level-1 technical supportQualification1-2+ years developing production JavaScript code and strong knowledge of Vue.Proven track record of delivering projects with high quality UI.Experience in developing responsive web sites for diverse clients from high powered desktop computers to small footprint mobile devices.Experience with modern front-end technologies (styled system, webpack, etc).Degree or diploma in computer science or related disciplineExcellent verbal and written communication skills with an ability to collaborate with developers, product owners and other team membersBonus Points:Experience in development of WeChat Mini Program and Uni-AppMandarin Chinese and EnglishLocation:Richmond, BCJob Type: Full-timeSalary: From $60,000.00 per yearBenefits:Dental careExtended health careVision careFlexible Language Requirement:English not requiredSchedule:8 hour shiftMonday to FridaySupplemental pay types:Bonus payCommission payAbility to commute/relocate:Language:Mandarin (preferred)Work Location: In person

Consult with clients to develop and document Website requirementsDesign and integrate website related codeIntegrate the website with AI and CRM applicationsDetermine hardware and software requirements to achieve optimal server performanceDevelop website architectureWrite, modify and test website related codeWrite, modify, integrate and test software codeMaintain existing computer programs by making modifications as requiredPrepare mock-ups and storyboardsCommunicate technical problems, processes and solutionsPrepare reports, manuals and other documentation on the status, operation and maintenance of softwareSource, select and organize information for inclusion and design the appearance, layout and flow of the WebsiteAssist in the collection and documentation of user's requirementsCreate and optimize content for Website using a variety of graphics, database, animation and other softwareAssist in the development of logical and physical specificationsResearch and evaluate a variety of interactive media software productsLead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivityResearch and evaluate a variety of software productsConduct tests and perform security and quality controlsProgram special effects software for film and video applicationsWrite, modify, integrate and test software code for e-commerce and other Internet applicationsJavaScript Object Notation (JSON)Manage incidentsRespond to requests for help and information from Website visitors and Website designersMaintain and manage digital databaseCreate user manuals

Hiring Employer: The Green Top Technology Inc.Work Location: Unit 16A, 51 Caldari Road, Concord, Ontario, L4K 4G3 Position Title: Computer Technician (NOC 22221)Number of Job Vacancies: 1 Terms of Employment: Permanent, Full-timeLanguage of Work: EnglishStart Date: As soon as possibleWage Range: $31.00 to $38.00 per hour, depending on experienceHours of Work: 30 to 37.5 hours per week Primary Duties and Responsibilities:•        Installation and Configuration: Responsible for installing, configuring, and updating hardware and software systems.•        Troubleshooting: Identify and resolve issues related to computers and network systems to ensure smooth operation.•        Technical Support: Provide ongoing support to users, ensuring efficient system functionality and addressing user concerns.•        Maintenance: Perform routine maintenance of computer systems to ensure longevity and prevent breakdowns.•        System Security: Implement and manage security solutions to protect data and network access, ensuring system integrity.•        Hardware Repair: Repair and replace damaged or malfunctioning computer hardware to maintain system reliability.•        Documentation: Maintain detailed logs of computer system operations and resolved issues for reference and analysis.•        Network Management: Assist in managing network infrastructure, including routers, switches, and wireless network devices, to optimize network performance.•        User Training: Conduct training sessions for users on new systems, software, and IT best practices to enhance user proficiency.•        Project Assistance: Participate in IT projects aimed at enhancing the company’s technological infrastructure and improving operational efficiency.Job Requirements: Education: Completion of a college diploma, preferably with a major in computer science, information technology, or a related field. Experience: Minimum of two (2) years of related work experience in a computer technician or IT support role. ·        Computer and technology knowledge: Information Technology Infrastructure Library (ITIL)Device driversNetworking softwareNetworking hardwareNetworking securityIntranetInternetServersDesktop applicationsFile management softwareSecurity softwareMultimedia softwareMail server softwareCommunication software3D graphic softwareSoftware developmentMS OfficeOracleSQLTCP/IPVisual Basic Benefits: Ten (10) paid vacation days per year. Free parking available.   To apply, please send your resume and cover letter to: Email: hr@grntop.com